You have the following rights in relation to your Personal Information under applicable laws:
Right to access. You have the right to request access to your Personal Information. This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
Right to rectification. You have the right to request the correction of the Personal Information we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, although we may need to verify the accuracy of the new data you provide to us. We will ensure that the Personal Information in our possession is accurate and complete to the best of our knowledge. You agree to only submit Personal Information which is accurate and not misleading and to keep it up to date. We may verify the Personal Information provided by you as part of our user verification processes or as required under applicable law.
Right to object. You have the right to object to the processing of your Personal Information where we are relying on your consent or a legitimate interest and you object to the processing of your personal data on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object to our further processing of your Personal Information where we have made significant changes to this Privacy Policy, or where we are processing your Personal Information for direct marketing purposes. However, in certain cases, we may demonstrate that we have compelling legitimate grounds under law to process your Personal Information, which will override your objection.
Please note that if you choose to withdraw your consent to our use, disclosure, transfer and/or processing of your Personal Information, we may not be able to provide you with some or all of our goods and services. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose Personal Information where such collection, use and disclosure without consent is permitted or required under applicable laws.
Right to erasure or blocking. You have the right to request for the erasure, blocking or withdrawal of your Personal Information. This enables you to ask us to delete or remove personal data, or suspend the processing of your Personal Information, where you believe that your Personal Information or our processing thereof (a) is incomplete, outdated, false or unlawfully obtained, (b) used for unauthorized purposes, (c) no longer necessary for the purposes set out in this Privacy Policy, or (d) otherwise prejudicial to you. You may also exercise this right when you have successfully exercised your right to object to processing, where we may have processed your Personal Information unlawfully or where we have violated your rights as a data subject. Note, however, that we may require substantial proof of any of the following, and we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Right to data portability. You have the right to request the transfer of your Personal Information to you or to a third party in in a structured, commonly used, machine-readable format. Note that this right only applies to information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to redress. In the event that you feel that any of your rights as a data subject under applicable law have been violated, you have the right to lodge a complaint with the National Privacy Commission and/or, upon proof, to be indemnified for any damages sustained due to such violation. However, we encourage you to first reach out to us through our contact information indicated in the ‘CONTACT US' section below to allow us to address or rectify the same.
If you would like assistance in exercising any of the above-mentioned rights, please contact our Data Protection Officer at the contact details indicated below.
Please note that we may in accordance with applicable law, charge you a reasonable fee to process your access request. If so, we will inform you of the fee before processing your request.
We will comply with your request within 30 working days after receipt of your request and/or your submission of the necessary supporting or additional documentation. In case, however, that your request is complex or numerous, we reserve the right to extend this period by another 15 working days and we will notify you of the reason for such extension.
