Warranty Information



Beyond Innovations Incorporated of 2nd floor Topy Building IV Calle Industria cor. Economia St., Bagumbayan, Libis Quezon City, 1110 Philippines (“Beyond Innovations Inc. (“Distributor”) is an authorized distributor of Harman International Industries Ltd products (“Products”) in the Philippines. This warranty against defects shall only apply to Products distributed by the Distributor and sold to you within Philippines after 12 April 2023. Please refer to Harman’s Limited Warranty enclosed here for further information on Product warranty.

Warranty against defects:

Harman Products come with guarantees that cannot be excluded under the Philippines Consumer law. During the warranty period you are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality. In some circumstances where the goods fail, you may be entitled to a replacement/refund and compensation for reasonably foreseeable loss/damage. Subject to the terms and conditions herein and Harman’s Limited Warranty, the Distributor will repair or replace, for Products sold within its territory, without charge. Any manufacturing defects that appear in Harman Products within the warranty period identified in the product table below, commencing on the date of original purchase. You are entitled to have such defective Product repaired, replaced or have a refund in accordance with your rights under law. The benefits given to you by this Warranty area in addition to the other rights and remedies you may have under the applicable law and nothing in this Warranty purports to restrict, modify or exclude your legal rights as a consumer under the relevant Philippines law.
Warranty Period
Brand  Category Philippines Global Warranty
Harman Kardon  Sound Bars / Sub Woofers 1 Year No
Floor Speakers 1 Year
 Portable Speakers / Computer Speakers / Clock Radios  1 Year
 Headphones 1 Year
JBL  Sound Bar / Sub Woofers 1 Year
 Portable Speakers 1 Year
 Headphones 1 Year
 Gaming Headphones / Speakers 1 Year
 Computer Speakers / Radios / Clocks 1 Year
 Party Boxes 1 Year
Infinity  Portable Speakers 1 Year
 Headphones 1 Year
 Battery Chargers /Battery Banks / USB Cables 1 Year
Not sure / your products are not listed: call + 632 9151-0376 loc 483, 484, 485
e-mail: customersupport@jblstore.com.ph

How to claim:

To make a claim under this warranty, you can contact Harman customer support team at +632 8638 4299 loc 193 in Philippines, or email customersupport@jblstore.com.ph or the seller who sold you the Product. You are responsible for the cost of returning the defective Product unless notified otherwise.