We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at cs@beyondinnov.com or +6328638-4299 local 222 or +639989671928/+639088136869/+639088155597/+639088136867 with details of the product and the defect. You can send the item you consider defective to: 2nd floor Topy Building IV Calle Industria cor. Economia St. Bagumbayan, Libis Quezon City, 1110

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

• Drop Off

Address: 2nd floor Topy Building IV Calle Industria cor. Economia St. Bagumbayan, Libis Quezon City, 1110

• Ship Back

Address: 2nd floor Topy Building IV Calle Industria cor. Economia St. Bagumbayan, Libis Quezon City, 1110

To ensure that your return will not be invalidated due to in-transit damage, kindly follow the packing guidelines below:

• Wrap the item in bubble wrap
• Place the item inside a box or a shipping pouch
• Include all contents (user manual, packaging, accessories, etc.)
• Include sales invoice
• Ensure that your box/pouch is properly labeled with the following details: (a) order number, (b) your name, and (c) our return address.